Designed for Professional Call and Contact Centres for online address, telephone, cell phone, SMS and e-mail standardisation and validation. The package includes the functionality of the following engines:
A package designed for all organisations using their Billing or Direct Mail as an important sales and promotional medium to improve customer contactability and optimise campaign management costs. The package features complete address standardisation facilities and contact standardisation functionalities:
Ideal organisations with significant or mission-critical customer databases that require standardised data and management of complex Data Warehouse facilities. This package is the most comprehensive, offering extended address functionality and reporting at a lower level (atomises addresses) to improve query ability and segmentation analysis for Data Warehouse requirements. The following engines are included:
PostalSolve™ may be included in InfoArchitect™ Direct and InfoArchitect™ Foundation as an option for marketers to obtain PAMSS postal discounts.
This is a locally developed world-class solution that offers the most
comprehensive correction and validation of addresses. The focus of this
engine is to enable true address standardisation functionality. Special
attributes are:
- Comprehensive national street name tables to confirm streets within
suburb for SA and some SADEC countries matching and verifying suburb
tables
- Supplies additional and new demographic and geographic information
This module also provides a universal base for profiling internal customer data against the National Address Dictionary (NAD).
Includes the additional functionality of validating and certifying mailing data for eligibility for SA Post Office postal discounts (PAMSS).
Identifies and corrects numerous problems relating to telephone, fax and cell phone numbers at a dial code and suburb level. It also includes three levels of E-mail validation functionality. Corrects the old telephone number with the new telephone for individuals based on availability of data.
Performs sophisticated duplicate identification and enables a number of different de-duplication options.
A data quality assessment and reporting tool used for pre- and post-process assessment of customer data quality attributes. It reports on numerous problem areas that are often missed and that could significantly impact on the completeness, quality and usability of customer data.
Certain InfoArchitect™ packages featured offer additional address detail functionality, such as atomisation of addresses, useful for segmentation and grouping of similar types of addresses for analysis and queries.
